Public Content

Hello TSP Hosting Customers,

This morning, our spam filter was not functioning between the hours of 3AM and 5AM ET (8AM and 10AM GMT) due to a failed update on the spam filter plugins. During this time, all spam may have been delivered to your users without being filtered. Currently, the filters are operating but at a lower level of effectiveness and you may see a short period of spam coming through again as we address this issue this morning.

We expect to address this issue shortly and get the spam filters back up to the full level of effectiveness.

No emails should be missing - all emails should have been sent and received per usual. If you're having any issues, you can always check our hosting status line for latest updates: 617-778-1225 or contact our Hosting support at 617-267-9716 or hosting@techsuperpowers.com.

Tech Superpowers provides advanced IT support for Savant's Dealer Network. This service provides a resource for Savant dealers to get answers about networks, wireless, and IT infrastructure – topics which are beyond the scope of Savant's normal Dealer support – from an expert IT organization.

This $149 per-incident support resource for Savant Dealers can provide information and advice about network configurations, wireless setups, and router settings. Support incidents are limited to 90 minutes, even over multiple calls if that's needed. Multiple client engagements require separate incidents.

To engage Tech Superpowers for a new support incident, first the incident has to be paid. The easiest way to pay is to click on our Bill Pay link and put in "SAVANT" for the invoice number and $149 for the amount of payment.

Then, there are three possible ways to get in touch:

This form is powered by PODIO - easy project management software that works like you.

Date/Time: 05/07/2012 19:06 - 05/07/2012 23:06 Timezone: US/Eastern

Due to an issue with Verizon, our phones lines are currently out of service. In the mean time, please use the following email addresses to correspond with us:

For a hardware service issue: macservice@techsuperpowers.com
Sales or rentals: sales@techsuperpowers.com
Patriot Place: patriotplace@techsuperpowers.com
Email changes: email@techsuperpowers.com
Hosting question: hosting@techsuperpowers.com
Schedule request: schedule@techsuperpowers.com
Tech support: support@techsuperpowers.com

We apologize for the inconvenience.

A few weeks ago, we were faced with a tough decision: We had found a great, new spot for our Boston HQ at 29 Stanhope Street, but moving immediately meant paying for our old space at 252 Newbury Street at the same time as our new office.

However, not moving meant putting our new business strategy of solely focusing on Apple business and VIP customers on hold for a couple months. We determined that a pivot of our business now was best - there's no point in putting the future on hold.

So that left the question: What should we do with our old space? In the "normal" business world, our choice was one of two things: (a) find someone to sublet the space for a couple months at full rate or (b) pay a real estate agent to get someone into the space (which would cost us at least a month of rent). In true Tech Superpowers fashion, we chose to do neither.

Date/Time: 04/29/2012 04:00 Timezone: US/Eastern

There will be short downtime on a number of servers during this maintenance window, including our mail, web, and DNS servers. We are moving these servers within our data center to increase capacity and reliability of our hosting operations.

We will provide more details regarding any expected outages on this page. If you need up to the minute updates on any outages, please call +1.617.778.1225.

To subscribe to our feed for Hosting events using any RSS reader, please subscribe to the link:
http://www.techsuperpowers.com/event/feed/all/175

Once again this year, Tech Superpowers is proudly sponsoring the Independent Film Festival of Boston, running from April 25th to May 2nd, throughout the city.

Boston's largest Film Festival, the IFF Boston is celebrating its 10th anniversary of showing the newest and best of independent films from New England and beyond. The festival schedule includes the opening night film, 'Sleepwalk With Me', a whole host of narrative features, documentaries, short films and will close with 'The Queen Of Versailles.

Partnering with IFFBoston

The Digilounge on Newbury Street is now closed, due to a move of our main office off of Newbury Street.

If you're looking for local co-working spaces, please try:

http://workbarboston.com/
http://myoficio.com/

If you're looking for Internet access, please try the Apple Store on Bolyston Street or Wired Puppy at 250 Newbury Street.

Don't worry, we're still taking Apple repairs at our new location at 29 Stanhope Street! Please contact us for more information and set up an appointment.

Flashback targets a Java vulnerability on Mac OS X. The first variant of Flashback was discovered by antivirus company Intego in September 2011.

According to the Russian antivirus company Dr. Web, a modified version of the "BackDoor.Flashback.39" variant of the Flashback trojan had gone on to infect over 600,000 Mac computers. These findings were quickly confirmed by another security firm.

[TSP Hosting] Spam Filter Error - May 17th

Savant Dealer Advanced IT Support

Tech Superpowers Client Survey

[NOTICE] Our phones are temporarily out of service

The Inside Story of the Green Street Jungle Pop-Up Store on Newbury Street

[TSP Hosting] Maintenance Window - 04/29 12AM-9AM ET

IFF Boston Celebrates Its 10th Year

Partnering with IFFBoston

We're Sorry - The Digilounge Has Closed!

The Lowdown on the BackDoor.Flashback Trojan

Blogs

Upcoming Events


	Public Content Everyone that's a registered user. [TSP Hosting] Spam Filter Error - May 17th oh's blog Login or register to post comments Read more Hello TSP Hosting Customers, This morning, our spam filter was not functioning between the hours of 3AM and 5AM ET (8AM and 10AM GMT) due to a failed update on the spam filter plugins. During this time, all spam may have been delivered to your users without being filtered. Currently, the filters are operating but at a lower level of effectiveness and you may see a short period of spam coming through again as we address this issue this morning. We expect to address this issue shortly and get the spam filters back up to the full level of effectiveness. No emails should be missing - all emails should have been sent and received per usual. If you're having any issues, you can always check our hosting status line for latest updates: 617-778-1225 or contact our Hosting support at 617-267-9716 or hosting@techsuperpowers.com. Submitted by oh on Thu, 05/17/2012 - 05:26 Public Content Savant Dealer Advanced IT Support Read more Tech Superpowers provides advanced IT support for Savant's Dealer Network. This service provides a resource for Savant dealers to get answers about networks, wireless, and IT infrastructure – topics which are beyond the scope of Savant's normal Dealer support – from an expert IT organization. This $149 per-incident support resource for Savant Dealers can provide information and advice about network configurations, wireless setups, and router settings. Support incidents are limited to 90 minutes, even over multiple calls if that's needed. Multiple client engagements require separate incidents. To engage Tech Superpowers for a new support incident, first the incident has to be paid. The easiest way to pay is to click on our Bill Pay link and put in "SAVANT" for the invoice number and $149 for the amount of payment. Then, there are three possible ways to get in touch: Tech Superpowers Client Survey This form is powered by PODIO - easy project management software that works like you. [NOTICE] Our phones are temporarily out of service Calendar Date/Time: 05/07/2012 19:06 - 05/07/2012 23:06 Timezone: US/Eastern Due to an issue with Verizon, our phones lines are currently out of service. In the mean time, please use the following email addresses to correspond with us: For a hardware service issue: macservice@techsuperpowers.com Sales or rentals: sales@techsuperpowers.com Patriot Place: patriotplace@techsuperpowers.com Email changes: email@techsuperpowers.com Hosting question: hosting@techsuperpowers.com Schedule request: schedule@techsuperpowers.com Tech support: support@techsuperpowers.com We apologize for the inconvenience. Public Content The Inside Story of the Green Street Jungle Pop-Up Store on Newbury Street oh's blog Login or register to post comments Read more A few weeks ago, we were faced with a tough decision: We had found a great, new spot for our Boston HQ at 29 Stanhope Street, but moving immediately meant paying for our old space at 252 Newbury Street at the same time as our new office. However, not moving meant putting our new business strategy of solely focusing on Apple business and VIP customers on hold for a couple months. We determined that a pivot of our business now was best - there's no point in putting the future on hold. So that left the question: What should we do with our old space? In the "normal" business world, our choice was one of two things: (a) find someone to sublet the space for a couple months at full rate or (b) pay a real estate agent to get someone into the space (which would cost us at least a month of rent). In true Tech Superpowers fashion, we chose to do neither. Submitted by oh on Mon, 05/07/2012 - 06:39 Public Content [TSP Hosting] Maintenance Window - 04/29 12AM-9AM ET Calendar Date/Time: 04/29/2012 04:00 Timezone: US/Eastern There will be short downtime on a number of servers during this maintenance window, including our mail, web, and DNS servers. We are moving these servers within our data center to increase capacity and reliability of our hosting operations. We will provide more details regarding any expected outages on this page. If you need up to the minute updates on any outages, please call +1.617.778.1225. To subscribe to our feed for Hosting events using any RSS reader, please subscribe to the link: http://www.techsuperpowers.com/event/feed/all/175 Public Content IFF Boston Celebrates Its 10th Year Read more Once again this year, Tech Superpowers is proudly sponsoring the Independent Film Festival of Boston, running from April 25th to May 2nd, throughout the city. Boston's largest Film Festival, the IFF Boston is celebrating its 10th anniversary of showing the newest and best of independent films from New England and beyond. The festival schedule includes the opening night film, 'Sleepwalk With Me', a whole host of narrative features, documentaries, short films and will close with 'The Queen Of Versailles. Partnering with IFFBoston Read more Partnering with IFFBoston We're Sorry - The Digilounge Has Closed! The Digilounge on Newbury Street is now closed, due to a move of our main office off of Newbury Street. If you're looking for local co-working spaces, please try: http://workbarboston.com/ http://myoficio.com/ If you're looking for Internet access, please try the Apple Store on Bolyston Street or Wired Puppy at 250 Newbury Street. Don't worry, we're still taking Apple repairs at our new location at 29 Stanhope Street! Please contact us for more information and set up an appointment. The Lowdown on the BackDoor.Flashback Trojan sal@techsp.co.uk's blog Login or register to post comments Read more Flashback targets a Java vulnerability on Mac OS X. The first variant of Flashback was discovered by antivirus company Intego in September 2011. According to the Russian antivirus company Dr. Web, a modified version of the "BackDoor.Flashback.39" variant of the Flashback trojan had gone on to infect over 600,000 Mac computers. These findings were quickly confirmed by another security firm. Submitted by sal@techsp.co.uk on Thu, 04/19/2012 - 08:29 Public Content 1 2 3 4 5 6 7 8 9 … next › last »