hosting faq

Can I just keep all of my email on your server?

Our server has no limits to the size of the mailbox or how long you can keep messages on the server, but we recommend that POP users remove message older than 30 days from the server. Performance of your mailbox may slow down once you have more than a few thousand messages in a single mailbox, and 30 days worth of email is usually a reasonable amount of storage without any impact on performance.

Are my email and web files backed up?

Our servers operate with a number of redundant systems, including RAID mirroring and regular backups. In addition, our data center has highly redundant power, data, and environmental systems that minimize the chance of downtime.

Do you have MySQL, PHP, Access, ASP, or WebDAV available on your servers?

Our servers are OS X and UNIX-based, which means they have MySQL and PHP as available technologies, but not any Microsoft-specific technologies like Access or ASP. We do have WebDAV capabilities through our Apple Xserve servers. There may be extra fees associated with these services.

How do I log off of webmail?

Press the logout button in the upper left hand portion of the screen. It is very important that you log off when using your email account on a public computer, like at an Internet Cafe. If you do not do so, someone else may be able to read your email after you leave.

Is there a way to train the Junkmail Filter?

Once in webmail, click on the check mark next to each junk message.

How do I delete all the messages in my "Junkmail" mailbox?

Click here to see a Quicktime Tutorial

Click on the check box right next to "Status" on the top of the list of messages. You will see all the messages on that screen marked with a checkmark. Then press the Trach Can icon, which will delete all marked messages.

How do I access my email from the web?

Click here to see a Quicktime Tutorial

Tech Superpowers email hosting provides webmail services for your email accounts, allowing you to check for new email via any web browser from anywhere in the world.

Go to: http://pop.techsuperpowers.com

How do I add/change email accounts?

Any requested changes to your email accounts should be sent to email@techsuperpowers.com.

Related Topics include: Hosting Frequently Asked Questions, TSP Email and Web Hosting, Spam Filtering.

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