Are my email and web files backed up?

Our servers operate with a number of redundant systems, including RAID mirroring and regular backups. In addition, our data center has highly redundant power, data, and environmental systems that minimize the chance of downtime.

However, in the unlikely case of data loss, we cannot guarantee that your files are backed up as of a specific moment. Due to the constant data changes that result with hosting services, it's simply impossible to provide up-to-the-second backups of all information on all servers. Configuration information is backed up regularly.

For this reason, we recommend that all of our hosting customers do not use our servers as the sole place where their information exists. We recommend that hosting users backup their email to local computers and also make sure that websites and all associated materials are backed up as well.

Related Topics include: Hosting Frequently Asked Questions, TSP Email and Web Hosting, Spam Filtering.