Hosting Frequently Asked Questions




		Home Hosting Frequently Asked Questions Hosting Service Status How do I check your server status? Settings What settings do I use from my email program? I don't know my password, how do I find it? I'm having trouble sending email periodically - I get an "Authentication Error." Email Services How do I add/change email accounts? How do I access my email from the web? How do I set up an "Auto Reply" or vacation message? How do I log off of webmail? Spam and Virus Filtering Services How do I check my Junk Mail? How do I delete all the messages in my "Junkmail" mailbox? Is there a way to train the Junk Mail Filter? How do I make sure that an address is always/never filtered in my spam? I've told my mail program that an address is never junk mail, but it still gets caught by the server's filter. What can I do? I've been getting a lot of "Undeliverable" messages, is there anything that you can do? How do I get the "full headers" of a message to send them to you? Do you have any anti-virus filtering available? How will I know if someone has sent me an email with a virus? Web Services Do you have MySQL, PHP, Access, ASP, or WebDAV available on your servers? Hosting 2.0 Services How do I set up an iPhone with Your Hosting 2.0 Services? How do I set up iCal with Your Hosting 2.0 Services? Data Integrity Are my email and web files backed up? Do you retain copies of my/our company emails even after they are deleted by a mail program? Can I just keep all of my email on your server? Any other questions can be emailed to hosting@techsuperpowers.com. Public hosting faq