You've heard a little bit about what Managed Macs™ does. You know that you can use it to:

• Streamline Your IT Costs
• Increase Productivity
• Ensure Priority Service
• Keep Your Macs Running Smoothly

Managed Macs™ is a complete package of phone, remote, and even out of hours support combined to eliminate obstructions as soon as they get in the way. Each service is layered on the other, providing a natural, quick, and effective way for your staff to resolve technical issues without having to go to different companies.

Think that Managed Macs™ might be for you? Just click here to get a free month of Managed Macs™ on your machine. Read on for more details.

Easy Packages and Predictable Pricing

Our Managed Macs™ service is created with choice in mind. Find the right package for the level of service that you need, then figure out the price based on the number of systems that you want covered. It's that simple.

Managed Macs™ packages are priced using a simple per workstation and server pricing structure. Simply select the plan that you are looking for on the left, then multiply the number of workstations or servers by the number on the right. That's your monthly cost.

Our most affordable package is our Reactive Plan, which gives you essential support services for a low monthly cost. For a little bit more, the Proactive Plan includes additional maintenance, monitoring, and better response times. Finally, our top-of-the-line Complete Support Plan gives you all of the features of the other levels with additional support of applications for design or video production.

You can even mix and match levels of service between servers and workstations. Would you like reactive service for your workstations, but proactive and out of hours support for your server? No problem!

Like what you see? Simply click here to get a free month of Managed Macs™ on your machine. Read on if you'd like to know more.

A Multitude of Features

More information about individual features of the different options for each package is listed below.

• Workstation and Server Support

  We provide service for everyday administrative workstations all the way up to production servers. For every level of service needed, we've got the techies that can help with your critical systems.

• Tier 1 Phone Support

  Every one of your users can call a "help-desk" where friendly people take calls to help users figure out everyday problems. Just call, email, or iChat and we'll respond back. In some packages, you'll even get a dedicated phone number to call for support.

• Remote Support

  If we can't figure it out over the phone, we can control your machine remotely in order to try various solutions or execute more complex tasks that are difficult for non-technical folks to do. Our industry-leading TSP Managed Mac Application makes it easy.

• Design and Video Application Support

  Many companies stop their support where their product ends. Not us. Tech Superpowers can optionally provide support for complex applications like Adobe Photoshop, Final Cut Pro, and Quark Xpress. We won't teach you how to use them, but we will fix them when they break.

• Backup Inspection

  How do you know that your backups will be there when you need them? With our proactive service, we’ll check your backups weekly and send you reports of their status, what they’ve backed up, and what they haven’t. Then we’ll fix a broken backup using remote tools, if possible.

• Maintenance and Updates

  Regular updates are an optional part of Managed Macs. We'll perform monthly updates remotely and after hours so that your computers are always up to date with little interruption to your workflow.

• Inventory and Asset Tracking

  With our proactive service, we'll keep track of all of your Mac technology assets - hardware, software, and licenses. Not sure if you have a serial number for a new employee? We'll know!

• Priority Onsite Service

  If we run into a problem that requires an onsite visit and you have our Proactive Managed Macs package, you get priority scheduling- that means that we'll reschedule any future appointment to put you in the queue.

• Dedicated Phone Number

  When you have a problem, you'll call in with your dedicated phone number. That will make sure that all calls from your company will be automatically routed to your support team who knows who you are, even when you're on the road.

• Simple Pricing

  Our Managed Macs service is priced using a simple monthly schedule. Count your workstations and servers, pick your options, and you'll get a simple monthly bill that includes all of your services.

A Great Offer

Normally, Managed Macs is a contract-based service, but for a limited time you can try Managed Macs at no cost - with no obligation. Contact Us to find out more about this offer.

Ready to try the best professional Mac support in London? Once you get your tech support from Managed Macs, we doubt you'll ever want it any other way.