We hold a unique position in the Mac Consulting and IT Support world in New England: we're big enough to handle the largest and most complex projects but small enough to care about each individual client's needs.
We know that you have a choice of providers, from an individual consultant to a big IT support company. We strike that delicate balance in between.
Even if you're outside of New England, Tech Superpowers has global reach with our remote services and London-based European branch. Our clients are all over the globe, from Liechtenstein to London and San Francisco to New York. All of them use Tech Superpowers because we're one of the best Mac IT support companies in the business.
Huge global brands like Novartis and Thermo Fisher are regular clients. We can also count three championship sports teams on our client list: the Boston Celtics, New England Patriots and the Boston Bruins. No other Mac Support firm can say that.
Why should I work with Tech Superpowers instead of other firms?
Simply put, we're the largest, most experienced Mac-focused consulting and IT support shop in New England. With over 19 years in the business, Apple Certified technicians on staff and the largest Mac technical team of any organization north of NYC (other than Apple itself), we're the people to pick for expert Mac integration, long term support, and Mac-friendly hosting.
Why should I work with Tech Superpowers instead of an individual consultant?
Standalone consultants are usually great, knowledgeable people. The problem? They don't have enough time, expertise, or diversity to server the wide and varied needs of today's businesses and professionals.
Tech Superpowers has a team of techies, some Field Technicians, some Apple Certified Repair Technicians, some who specialize in remote assistance. While one very knowledgeable person can help a few clients very well, a team of experience techies can support a much wider range of clients and needs with better results.
What About the Apple Store?
Don't get us wrong, we're one of the biggest supporters of the Apple Stores. They are an incredible experience for consumers. However, for professionals and businesses, there are many things that we do better than the Apple Store, because we're more knowledgeable and more experienced with how Macs are used in serious environments. We'll even come on-site, providing a level of support that they can't. In fact, we partner with Apple Stores throughout the Boston area to help their clients.
We have a wide variety of services to choose from. Whether you need a single appointment for a repair, or are looking for a bundle of services to best suit your company's needs, Tech Superpowers can create the best solution for you.
We've also been in business for almost 20 years, making our shop older than many of the Geniuses at the Apple Store. In the world of tech, experience counts.
Why is it better to buy a solution from you vs. the Apple Store?
Tech Superpowers is more than just Apple, so you won't hear any party line nonsense from us. We're Mac fanatics, but we know that Macs don't and can't live on an island. To work efficiently, you've to use peripherals, networks, and systems that get work done - not just the ones that Apple recommends or supports.
At the Apple Store, you have to buy internal hard drives and RAM direct from Apple - at higher prices than if bought separately. Some of the best performing components aren't even available through Apple directly, but we can source them from reliable vendors. For instance, we get our memory upgrades from a company that warranties their RAM for life. Apple? Just one year.
The end result: solutions that perform better for great prices.
Why is it better to get my Mac repaired with you vs. the Apple Store?
Simply put, our services are more professional (unless you like having to make an appointment or wait in line in a mall). The Apple Store is a consumer experience. Take a number. Wait in line.
For professionals that use Macs, you need a professional experience. Check in your machine. Leave. Get onto your other things. We'll call you with an accurate assessment of your repair and get it back to you as quickly as possible. We can even come onsite for some repairs to save you time.
Why should I call you for help instead of AppleCare or Joint Venture?
Because we do things they can't (or won't). Don't wait on hold for an AppleCare representative to tell you they won't support your Photoshop problems, or try to walk through a tricky solution over the phone with the Genius Bar. Not only is our phone support more affordable and personable than Apple's, but we'll fix problems that don't relate to Apple software. And with our Managed Machines service, we'll even be your virtual IT department - remotely, and more efficiently than you'd ever imagine.
about us
